Dear Potchi,
Last year when I was at nesting, I saw you at the intranet, the staff’s website. We were browsing, checking the possible supervisor that we will be under. Your posing in the photos were always slightly sideways, just like Mega Star Sharon Cuneta. Bookie told me once that it was your best angle.
You were almost my supervisor, do you know that? I was the first one to pick the schedule because I was top of my class. I understand that your team was always on top because you get the nicest schedule with Saturdays and Sundays off. Lazy as I was I picked Teejay’s schedule instead with three days off.
Who cannot recognize you on the floor? You’re one of the liveliest people I’ve met and the funniest presiding officer during cluster meetings. You made us all laugh.
I remember one time when I had one of those stressful calls. I was talking to an American idiot who wanted me to perform magic on his reservations. We were talking for almost an hour and I was banging my mouse, typing at the keyboard with great force and cursing under my breath. I was clearly irate. You walked behind me and tap me at my shoulder. You startled me when I saw you, and you asked me, “Are you okay? Can you still handle the call?” I was tomato red. I was so ashamed of myself that it took me awhile to regain my composure. “Yes. Thank you for asking.” That was my only reply. At least you made me give extra patience to the person I was talking to on the phone.
I know we were not close. We were merely acquaintances, but somehow you’re one particular person from Expedia I will remember for the rest of my life. You will always be part of the PeopleSupport family and the “call center stories” that I will tell my friends and family for generations to come.
Potchi, you will be missed, especially the people who loved you so much.
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